Privacy Policy
Last updated: August 5, 2026
Last updated: August 5, 2026
The Vancouver Chinatown Foundation (“VCF,” “we,” “us” or “our”) is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit our website, make a donation, become a member, register for an event, subscribe to our communications or otherwise interact with us.
Information We Collect
Depending on how you interact with VCF, we may collect:
Contact information, such as your name, email address, mailing address and telephone number.
Donation, membership, ticket purchase and transaction information.
Information you submit through applications, surveys, contact forms or event registrations.
Communication preferences, including newsletter subscriptions.
Technical information, such as your IP address, browser, device type, pages visited and referring website.
Photographs, video or testimonials when you have provided consent or when appropriate notice has been given at an event.
Payment card information is processed by our third-party payment providers. VCF does not directly store complete payment card details.
How We Use Your Information
We may use personal information to:
Process donations, memberships, registrations and purchases.
Issue charitable tax receipts and maintain required financial records.
Respond to questions, requests and applications.
Deliver programs, events and community initiatives.
Send newsletters, event announcements and other communications you have agreed to receive.
Understand how visitors use our website and improve its content, accessibility and performance.
Recognize donors and supporters where permission has been provided.
Protect our website, users and organization from fraud, misuse or security threats.
Meet our legal, regulatory and reporting obligations.
Consent and Communications
We collect, use and disclose personal information with your consent or as otherwise permitted or required by law. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our messages or by contacting us. You may continue to receive administrative communications relating to an active donation, membership, registration or request.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity and improve the online experience. These technologies may collect information such as your IP address, browser, device and interactions with the website.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.
When We Share Information
VCF does not sell or rent personal information.
We may share limited personal information with trusted service providers that help us operate our website, process payments, manage registrations, deliver communications, analyze website activity or provide other services on our behalf. These providers are authorized to use the information only as necessary to perform their services.
We may also disclose information:
With your consent.
When required or permitted by law.
To protect the rights, safety or property of VCF, our community or others.
In connection with an organizational restructuring or transfer, subject to appropriate safeguards.
Some service providers may process or store information outside British Columbia or Canada. When this occurs, information may be subject to the laws of the jurisdiction in which it is processed.
Information Retention and Security
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet legal, financial and operational requirements.
VCF uses reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration or loss. However, no website or electronic transmission can be guaranteed to be completely secure.
Accessing or Correcting Your Information
You may request access to the personal information VCF holds about you or ask us to correct inaccurate information, subject to applicable legal exceptions. We may need to verify your identity before completing a request.
You may also withdraw your consent to certain uses of your information, subject to legal or contractual restrictions and reasonable notice.
Third-Party Websites
Our website may include links to websites or services operated by other organizations. VCF is not responsible for the content, security or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is intended for a general audience. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian where consent is required.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services or legal obligations. The revised policy will be posted on this page with an updated effective date.
Contact Us
Questions, concerns or requests relating to this Privacy Policy or VCF’s handling of personal information may be directed to:
Vancouver Chinatown Foundation
300–127 East Pender Street
Vancouver, BC V6A 1T6
604-979-8368
info@chinatownfoundation.org
VCF operates in British Columbia, where private-sector organizations and charities are generally subject to the Personal Information Protection Act. This draft reflects core privacy principles identified by the Office of the Information and Privacy Commissioner for British Columbia and electronic communication requirements described by the CRTC, but should be reviewed against VCF’s actual vendors and internal practices before publication.